The latest news from incident.io HQ

How to deal with alert fatigue head-on

Alert fatigue is a real issue that affects people holding the pager. Here, we explain how you can address it proactively before it spirals into a bigger issue.

We’ve launched incident.io On-call

From day zero, it’s been our vision to build the single place you turn when things go wrong. Today, that vision becomes reality. Introducing incident.io On-call

Best practices for creating a reliable on-call rotation

By putting thought into how you structure your on-call rotation, you can set everyone up for success: your team and business.

Are organizations finding value in the incident metrics they track?

We wondered: what metrics are organizations looking at to measure their incident response efficiency? To get some answers, we put together a survey and collected responses from some of the most respected companies around.

A practical approach to on-call compensation

Deciding how, and if, you're going to compensate folks for being on-call can be a tough conversation. Here, we outline several of the most common compensation structures you'll come across.

Supercharged with AI

Introducing our AI-powered features to enable incident responders to save crucial time, learn from previous incidents, and become more resilient over time.

Reflecting on a momentous 2023 at incident.io

With 2023 just about wrapped up, we wanted to take a look back on what was a special year at incident.io

Setting the foundations for on-call that’s fair, balanced, and human-focused

Before you drop folks into a rota, it's worthwhile to lay the groundwork for on-call that's fair for everyone and protects your company as well.

All I want for Christmas... from Slack

At incident.io we're big fans of the Slack Block Kit, and proud of what we've built with it. This is our Christmas wishlist for the features we'd love to see next year.