The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Engineering

Running projects for AI features

In this article, Aaron the Technical Lead for the Post-incident team highlights the differences of running projects for AI powered features

Aaron SheahPicture of Aaron Sheah

Aaron Sheah

6 min read
Engineering

Finding relationships in your data with embeddings

Spotting relationships in your data can be hard especially when that data is free text. Here's how we used LLMs and vector embeddings to quickly search through our data for similar topics and even concepts.

Rob LiddlePicture of Rob Liddle

Rob Liddle

19 min read
Engineering

Building a GPT-style Assistant for historical incident analysis

What looks like making GPT-style assistant in a little over a month

Teddy Aristide Necsoiu Picture of Teddy Aristide Necsoiu

Teddy Aristide Necsoiu

7 min read
Engineering

Lessons learned from building our first AI product

If you're thinking of adding AI to your product, this is everything you should know in advance.

Milly LeadleyPicture of Milly Leadley

Milly Leadley

15 min read
Article

Supercharged with AI

Introducing our AI-powered features to enable incident responders to save crucial time, learn from previous incidents, and become more resilient over time.

Charlie KingstonPicture of Charlie Kingston

Charlie Kingston

7 min read
Engineering

Debugging Go compiler performance in a large codebase

In a big Go codebase, compiling all that code can get slower over time. This is how I figured out some bottlenecks and made our builds much faster!

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

7 min read
Article

Reflecting on a momentous 2023 at incident.io

With 2023 just about wrapped up, we wanted to take a look back on what was a special year at incident.io

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

7 min read
Article

Setting the foundations for on-call that’s fair, balanced, and human-focused

Before you drop folks into a rota, it's worthwhile to lay the groundwork for on-call that's fair for everyone and protects your company as well.

incident.ioPicture of incident.io

incident.io

11 min read
Engineering

Tracking developer build times to decide if the M3 MacBook is worth upgrading

When our CTO said "I'll upgrade your MacBook if you can prove it's worthwhile" we embarked on a journey including (re)building a Go hot-reloader, instrumenting developer builds, analysing compiler performance and feeding an AI model the data until we had an answer.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

22 min read

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